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<body topmargin=0 leftmargin=0 marginheight=0 marginwidth=0> <table cellpadding=0 cellspacing=0 border=0><tr> <td valign="top" colspan=2 height=120 BGCOLOR="#FFCCFF" TEXT="#080000" bgproperties="fixed" background="0433f781egdyul.png"> <div> <FONT SIZE="5" COLOR="#009900" FACE="Arial" ><B>BalancedScorecard.net Site</B></FONT> <B> </B><B>|    </B><B> </B><A HREF="index.htm" TARGET="_top" TITLE="BalancedScorecard.net Site"><U><B>home</B></U></A></div> <div> <A HREF="whyperformance.htm" TARGET="_top" TITLE="Why Performance Management?"><U>Why Performance Management?</U></A>   |   <A HREF="aboutus.htm" TARGET="_top" TITLE="About Us"><U>About Us</U></A>   |   Our Products and Services   |   <A HREF="buscase.htm" TARGET="_top" TITLE="The Business Case For Performance Improv"><U>The Business Case For Performance Improvement</U></A>   |   <A HREF="news.htm" TARGET="_top" TITLE="News and Events"><U>News and Events</U></A>   |   <A HREF="location.htm" TARGET="_top" TITLE="Location"><U>Location</U></A>   |   <A HREF="faq.htm" TARGET="_top" TITLE="FAQ"><U>FAQ</U></A>   |   <A HREF="contactus.htm" TARGET="_top" TITLE="Contact Us"><U>Contact Us</U></A>   |   <A HREF="linktotestimonials.htm" TARGET="_top" TITLE="Testimonials"><U>Testimonials</U></A></div> <div> </div> </td> </tr><tr> <td valign="top" width=190 BGCOLOR="#CCFFFF" TEXT="#080000"> <div> Latest white papers:</div> <div> <A HREF="http://www.eclicktick.com/StrategyEthics.pdf" TARGET="_top" TITLE="http://www.eclicktick.com/StrategyEthics"><U>"Ethics and Strategy:</U></A></div> <div> <A HREF="http://www.eclicktick.com/StrategyEthics.pdf" TARGET="_top" TITLE="http://www.eclicktick.com/StrategyEthics"><U>How strategy, ethics and corporate governance connect"</U></A></div> <bR> <div> <A HREF="http://www.eclicktick.com/EclicktickTelecomWhitePaper2.pdf" TARGET="_top" TITLE="http://www.eclicktick.com/EclicktickTele"><U>Selling to telecom vendors with business cases</U></A></div> <bR> <div> <A HREF="http://www.eclicktick.com/books.htm" TARGET="_top" TITLE="http://www.eclicktick.com/books.htm"><U>Recommended Business and Technology Books</U></A></div> </td> <td valign="top" height=360 BGCOLOR="#CCFFFF" TEXT="#080000"> <div> Our Products and Services</div> <bR> <div> <A HREF="consulting.htm" TARGET="_top" TITLE="Consulting"><U>Consulting</U></A></div> <div> <A HREF="improveperformance.htm" TARGET="_top" TITLE="Improving Performance"><U>Improving Performance</U></A></div> <div> <A HREF="crm.htm" TARGET="_top" TITLE="The Customer Acquisition and Service Cyc"><U>The Customer Acquisition and Service Cycle</U></A></div> <div> <A HREF="http://www.eclicktick.com" TARGET="_top" TITLE="http://www.eclicktick.com"><U>Interim Management</U></A></div> <bR> <div>   <script> var page_name = ''; var invisible = ''; function sE(){return true;}window.onError=sE;var lp=0; function clr(){lp++;if(lp==1){document.ctr.src="http://64.49.222.57/0.gif";} else {clearTimeout(myT);return true;}} var myT=setTimeout('clr()',120000);var rn=Math.random(); document.write('<a href="http://www.web-stat.com/stats.shtml?alistairdavidson"'); document.write(' target="new"><img name="ctr"'); document.write(' src="http://www.web-stat.com/count.cgi?'); document.write('alistairdavidson::'+top.document.referrer); if (window.screen){ document.write('::'+screen.width+'x'+screen.height+'::'); document.write(screen.colorDepth+'::'+page_name+'::'+invisible+'::'+rn); }else{document.write('::::::page_name::'+invisible+'::'+rn);} document.write('" onError="clr();" onAbort="clr();"'); document.write(' onLoad="clearTimeout(myT);"'); document.write('border=0 alt="Web-Stat hit counter"></a>'); </script><noscript> <a href="http://www.web-stat.com/stats.shtml?alistairdavidson" target="new"> <img src="http://www.web-stat.com/count.cgi?alistairdavidson::NoJavaScript" border=0> </a> </noscript>   </div> </td> </tr></table></body>